If the laptop powers on properly, that means the power adapter is working properly and the problem is likely a bum battery. You can always re-install the battery and try again—maybe the battery was just poorly seated.

Updating the BIOS may fix several other issues, including the laptop not charging problem as well, but you would have to be very careful while performing it, as even a small misstep could result in data loss or something even worse, such as permanent damage to the motherboard. Here are the steps to update the BIOS of the laptop:Please remove the battery of the laptop from its respective compartment and connect it again after a full minuter. Connect the charger with the laptop and see if the charging LED of the laptop lights up or not.

While we generally recommend using the charger that came with the computer (or one that was made by the same company as your laptop), sometimes third-party USB-C chargers are necessary. If this is the case, try to use one that’s been certified by the USB-IF.Out Put 12V, 3A/ 2A, Pin Size: 3.5mm x 1.35mm, (3A charger is 100% safe to use with lower 2A power laptop) The power reset of the laptop is the answer to most things. Sometimes the device needs a tuneup, and the power reset brings that to the table. Here is the method to hard reset the laptop: If your laptop doesn't have a visible battery compartment on the bottom, it may be built into the laptop (like most Macs are), and you'll either have to open it up yourself or take it to a repair specialist to test the battery.

Several internal parts can cause problems when they malfunction or fail. Common culprits include a faulty motherboard, damaged charging circuits, and malfunctioning battery sensors. Your particular make and model of laptop will likely have its own unique issues, and a seasoned tech support operator will have seen all of them. To find out whether or not the problem even has anything to do with the laptop at all, try plugging the power cord into a different outlet. If it's plugged into a surge protector or power strip, take it out and plug it directly into the wall. This will tell us if there's an issue with the laptop or if you have a short or a blown fuse. On a Mac, you'll need to try resetting the System Management Controller (SMC). For laptops with removable batteries, this is as simple as shutting down and disconnecting the computer, removing the battery, and then pressing the power button for five seconds. Reinsert the battery, reconnect the charger, and fire up the laptop again.Following are the ways to troubleshoot various hardware issue that could be causing the charger not to work: Whenever you connect the charger to your laptop, you will instantly receive an indication in the form of a beeping sound, or a dedicated LED installed inside the computer will light up. If that does not happen and you find the laptop not charger even after plugging in the charger, then there could be several factors behind such a problem. Here are some of them: If the power adapter works for a little while but then turns off, there may be interference with the outlet. Unplug the power adapter for about 30 seconds and then try again. [1] X Research source A recent Windows 10 update may have disrupted the battery's ability to detect the charger. It is mainly due to the incompatibility of the battery's driver with the new Windows update or because of its outdatedness. You can fix it by update the battery's driver through Windows Device Manager utility and here are the steps to do that: Mac users can open System Preferences > Energy Saver, then review your preferences. Mac settings are adjusted with a slider, letting you select the amount of time the computer can sit idle until it goes to sleep. If the interval is too short, you might suspect battery issues when settings are the true culprit.