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Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. Based on HP internal testing on select non-HP notebook models compatible with USB-C™ industry standards. The dock is driven by DisplayLink and compatible with notebooks from HP, Apple®, Dell, Lenovo, and more.On a new Lenovo X1 laptop with the HP DisplayLink 4K dock, I plug in a Lenovo ThinkVision monitor via DisplayPort, and it is not detected.

Please provide a the specific model number of (or a direct web link to) the HP docking station model that is not working. The weird thing is that i use the exact same setup, docking + external display with a 2019 MBP 15 as well, and i never had a problem.We are committed to compliance with all laws and requirements relating to the use of your personal information. I've tried plugging and unplugging the monitors, ensuring the DisplayLink manager driver is up to date, and using a double-sided HDMI cable to connect one monitor to the dock instead of the HDMI --> DisplayPort to somewhat mimic my set up that works. Not sure if this has anything to do with (A) the Acer monitors being incompatible with the HP DisplayLink or my MacBook Pro or (B) the cables I am using affecting the setup (dual sided HDMI and DisplayPort cables for the set up that works vs two HDMI/Displayport cables for the set up that does not work). This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft.