The Four Workarounds: How the World's Scrappiest Organizations Tackle Complex Problems

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The Four Workarounds: How the World's Scrappiest Organizations Tackle Complex Problems

The Four Workarounds: How the World's Scrappiest Organizations Tackle Complex Problems

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By the 1930s, goiter caused by iodine deficiency had been virtually eliminated from the country’s healthcare concerns. We’ll travel from international waters to clandestine digital terrain; from the boardrooms of large companies to inventors’ laboratories; and from urban Delhi to some of the hardest to reach places on Earth, like rural Zambia. All of my stories’ protagonists used at least one of four workaround methods, which I have termed piggyback, loophole, roundabout, and next best.

The Four Workarounds - Macmillan The Four Workarounds - Macmillan

But in the business world, learning from the innovative wit and practical ingenuity of these “ugly ducklings” was uncharted territory. At its core, a workaround is a method that ignores or even challenges conventions on how, and by whom, a problem is meant to be solved. By tapping into the success of fast-moving consumer goods to address a healthcare problem, Jane and Simon Berry worked around obstacles preventing access to medicines in remote regions of Zambia, saving thousands of lives. The king lay awake, listening with awe to Scheherazade’s story until dawn, when she broke off at an exciting moment. These questions helped me find some reoccurring themes: the workaround masterminds tend to mistrust authorities, thrive on urgency and immediacy, think unconventionally, and act resourcefully.Companies can actually stimulate a culture that embraces this flexibility and an adaptive nature that a workaround requires and that this positive deviance also requires. Don’t get me wrong, I wasn’t particularly interested in Gonzalez’s malicious motivations, but I was astonished by how he, and many other hackers with meager resources and training, were able to crack computer systems. Dietary habits are incredibly tough to change, especially on the scale and at the speed necessary to save lives. Case studies show the workarounds in action: Savaget tells how a British couple in Zambia distributed hard-to-come-by diarrhea medicine by having it placed in cases of Coca-Cola, “piggybacking” off the soft drink’s supply chain network, which reached remote areas where medical resources were scarce. The most effective companies have figured out how to "hack" their own problems and use the four workarounds to bypass obstacles.

The Four Workarounds - LinkedIn The Four Workarounds - LinkedIn

Before we dive deep into what I learned from this couple, let’s take a look at what a piggyback workaround entails. Tracey and Samantha wrote their book for those leaders who are curious about how to lead sustainable high performing, innovative and impactful groups of people.Like Scheherazade, you too can stack workaround on top of workaround, night after night, imperceptibly but definitively changing the course of what at first appears inevitable. Professor De Neve, also a co-founder of the not-for-profit World Wellbeing Movement, said: ‘The question of human happiness is one that has been explored by many, over very many years. As a consultant, he worked on projects for large companies, non-profits, government agencies in Latin America, and the OECD. For ages, global corporations have been lecturing small organizations and not-for-profits on how to get things done.



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