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A status light bar glows along the length of the touch control panel when the device is connected to the source. The bar glows blue upon a successful connection, green during calls, and red when the microphone is muted. The same lighting cues are also offered by the BT600 dongle. The Sync 20+ is built well and is very portable. It is easy to use and requires virtually no setup apart from pairing it with the source device either wired or wirelessly. Using the Poly Lens app is optional, but it does allow you to perform device maintenance and customization. If you’re looking for a personal speakerphone that can be used with your video conferencing or Softphone calls, you have several brands to choose from. For example, you could explore the models available from companies such as:
The audio and microphone quality are solid enough for video conferencing, but the Sync 20 doesn’t stand up particularly well if you want to play music. And while the smart aesthetic and small footprint allow the speakerphone to sit tidily on your desk, and there are a few handy features, performance quirks detract from the experience.In this blog I’ll cover the features of both speakerphones as well as I’ll mention the MSRP cost on them as well. General appearance You can’t go wrong with either of these models, as both are of high quality and manufactured by reputable companies. Determine what your specific needs are and then use the information brought out in this review, and others, to help form your buying decision.
Poly Sync 20 is the smallest member of the Poly Sync Family which also includes the Poly Sync 40*, for flexible/huddle rooms, and the Poly Sync 60** for small to medium conference rooms. Here are seven reasons why Poly Sync 20 is the best speakerphone for working from home. 1 – Unparalleled Audio Quality Customize Your Collaboration Experience – The Poly Sync 20 works the way you do thanks to a programable button that puts your favorite function at your fingertips. Create shortcuts to easily play/pause music, redial the last number called, and bring up voice assistant to streamline your workflow — it’s up to you.
Verdict: A nifty smart speakerphone for hybrid work
With so many Poly solutions certified by Microsoft Teams, it’s not always easy to make a decision about which device is best suited to you. We took this opportunity to breakdown some of the key benefits of using a portable speakerphone for your remote collaboration needs. To complicate matters further, Poly offers special Microsoft Teams versions of both the Sync 20 and Sync 20+, both with either USB-A or USB-C connectivity. This makes for a total of eight different SKUs. But, before I get started, I wanted to let you know that I created a video on this. In my video, I compare these two models for their features and sound quality. All these things degrade the signal because the signal must penetrate these obstructions. This leads to compromised wireless range.
Streamlined and intuitive functionality are central to the Poly Sync 20’s design. Now you can switch between your favorite functions – such as play or pause music, last number redial, voice assistant, and more – with the touch of the programmable button. At a glance, Poly Sync’s highly visible LED light indicator bar lets you know the call status – even from a distance. 7 – Certified for Use with Your Favorite Platform There’s no denying the Poly Sync 20 offers superior audio performance to most business laptops, which means owners will benefit from clearer and richer audio during video calls. Those that struggle with minor hearing impairments will also find the speakerphone is loud enough to make calls a little easier. The Poly Sync 20 comes in two different versions – the Poly Sync 20 and the Poly Sync 20+. Both versions include the ability to connect to your smartphone through Bluetooth and to your computer via an integrated USB cable. The Poly Sync 20+ includes the BT600 USB Bluetooth adaptor, which lets users wirelessly connect to their computer. 5 – Portability Meets Durability One feature that’s pretty cool on the Sync 20 is it has a USB port that can be used to charge a mobile phone even when being used for a meeting. That’s a nice feature because it seems mobile phone batteries are always needing a charge.Anyone who’s been working from home over the past several months can relate to the feeling that the lines between work and home life have blurred substantially. One area in which this is a good thing is with business-grade technology that can be seamlessly integrated for leisure purposes. The Poly Sync 20 is an all-in-one device that carries you from productivity to play. Its bass reflex system with dual-passive radiators ensures high-quality, natural-sounding voice while on calls and deep bass for jamming out to your favorite playlist between calls. 3 – Long-Lasting Battery Life and Device Charging As our professional lives continue to trend toward hybrid working models, the need to sound professional is paramount. And let’s face it – the audio that comes through your laptop and smartphone isn’t great. Meaning, to sound professional, you’ll need professional-grade communication tools. Introducing the Poly Sync 20 USB/Bluetooth® smart speakerphone, designed specifically for today’s professional – it’s sleek, compact, and filled with smart features you might not even realize you need. Having more speaker sound can make a difference when you're wanting to hear well, or in those situations where you have a group of people on the call. In most cases, more available speaker volume is preferred over less. Both of these personal speakerphones have their strong points. The Sync 20 is a very attractive product with a modern technological look. It sounds good, it looks good, it’s priced right and it has a useful USB port to charge your phone.
The Poly Sync 20+ makes for a good calling device when connected to your phone or PC. Callers on the other side report good voice clarity with no perceivable clipping or disturbances. The microphone frequency response is rated between 100 Hz and 6.7 kHz, so do not expect too much of a bass effect in the voice. That being said, the quality is more than sufficient for regular phone calls and online meetings. The added bonus is that the Sync 20+ supports noise and echo reduction, which should result in call quality better than your average laptop or smartphone microphone. Multi-Functionality – Aside from being a speakerphone and music speaker, this little Swiss-Army Knife of a device can also be used to keep your smart phone charged up and ready for your next move. The Poly Sync 20 comes in two different versions – the Poly Sync 20 and the Poly Sync 20+. Both versions include the ability to connect to your smartphone through Bluetooth and to your computer via an integrated USB cable. The Poly Sync 20+ includes the BT600 USB Bluetooth adaptor, which lets users wirelessly connect to their computer. THE BEST MICROSOFT TEAMS CERTIFIED SPEAKERPHONE Freedom to Move – Don’t get us wrong, headsets are great. But everyone has their own way that they like to work and sometimes it’s necessary to have the freedom to get up and move around in the home office and not wear a headset all day. When it’s time for a change of scenery, the Poly Sync’s 20-hour battery life is in for the long-haul. And don’t worry, we made sure to make it dust and water-resistant, so you can get up and go worry-free – even if right now, all that means is moving to your patio. Unlike several other Bluetooth speakers on the market, the Sync 20+ does not come with a voice assistant of its own and relies on the device it is connected to for voice commands. Also, a direct pairing with PC over Bluetooth instead of having to sacrifice a USB port for the BT600 dongle is something Poly can consider for the next iteration.
The Poly Sync 20 comes in a number of different models, which can be difficult to distinguish at first glance. The base Poly Sync 20 differs from the Poly Sync 20+, which comes with a Bluetooth dongle, and these two device categories are divided again into models with either USB-A or USB-C cables. Where the Jabra Speak 710 gives you up to 15 hours. To recharge the battery, the Sync 20 takes 4 hours, where the Jabra Speak 710 takes 3. Because of Poly’s robust software and device management, the Poly Sync 20’s rich audio experience will only continue to get better over time through updates. This sleek, compact device was designed to be flexible – so you can work from anywhere and be guaranteed the best Microsoft Teams experiences. For more information about Poly’s solutions for Microsoft Teams, visit https://www.poly.com/microsoft. Plantronics Hub desktop and mobile versons. Plantronics Manager Pro suites: Asset Management and Adoption If you have questions about headsets, and you’re not sure where to turn to get answers, look no further than to Headset Advisor. We’ve been consulting with customers since 1994, and we can be a great resource for you.
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